Subject: Re: Case id - 568439 Order Number: 8372916933
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 31 Mar 2020 09:18:40 -0700 (MST)

Hi Midhun, 

Can you please help us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 31 March, 2020 12:48:59 
Subject: Case id - 568439 Order Number: 8372916933 

Hi Team, 

Kinldly assist us with update on the below request as the customer is asking for his refund now. 

Problem statement: Order not shipped from the warehouse to the store 

Case id - 568439 
Order Number: 8372916933 
Order Created: 31/2020 
Order Delivery Mode: Store pickup 
Store: Centrepoint21125 

Consignment status: READY_TO_SHIPPED 

Assistance required: Kindly do let us know it the shipment is still with the warehouse or already sent to the store. 

Regards, 
Manish