Subject: Re: Collection Delay - 9769298190
From: Apoorv Joshi <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 29 Mar 2020 09:04:12 -0700 (MST)

Re Create Pickup. 

Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 25 March, 2020 18:29:37 
Subject: RE: Collection Delay - 9769298190 

Hi Apoorv, 

Return was created again on Mar 14, 2020, still the return items not picked by the courier. 

Regards, 
Abhishek Borgaonkar 

----- Original Message ----- 
From: Jessie Caparas <[email-masked]> 
To: Ashish Karini <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Kiranraju Nair <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>, Fauzan Ahmad, Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]> 
Sent: Fri, 13 Mar 2020 03:48:48 -0700 (MST) 
Subject: RE: Collection Delay - 9769298190 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Please re-create the pick up 

From: Ashish Karini <[email-masked]> 

Sent: Thursday, March 12, 2020 9:22 PM 
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Kiranraju Nair <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]> 
Subject: Re: Collection Delay - 9769298190 

Hi Jessie 

As you can see we have attempted to pick multiple times but the customer was not reachable, finally the pickup was cancelled by CS team as they are also unable to reach the customer. 

You can create a new pickup with updated contact details against this order so that it can be picked. 

Get [ https://aka.ms/ghei36 | Outlook for Android ] 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 12, 2020 9:19:36 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Kiranraju Nair < [ mailto:[email-masked] | [email-masked] ] >; 
Ashish Karini < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; 
Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Collection Delay - 9769298190 

[ mailto:[email-masked] | @Kiranraju Nair ] [ mailto:[email-masked] | @Ashish Karini ] 

Can you please advise why the pick up has been cancelled? 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 

Sent: Thursday, March 12, 2020 8:50 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; 
Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: Collection Delay - 9769298190 

External email sender, please take precaution. 

Hi Team, 

Kindly assist in closing the below case. Thank you for your help! 

Regards, 

Apoorv 

From: 
"Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "vaibhav ohri" < [ mailto:[email-masked] | [email-masked] ] >, "k nayan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, 
"Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 26, 2020 7:34:01 AM 
Subject: Collection Delay - 9769298190 

Dear Vaibhav, 

AWB: RP0207000358 

Kindly advise why the collection is not done yet so we can check with the customer and arrange for any missing details - contact number etc. If the details are correct, 
please arrange for a collection on priority. We are not receiving a response in this case. 

Thank you for your help! 

Regards, 

Apoorv 

From: 
"Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, February 25, 2020 9:13:30 PM 
Subject: Late Collection (9769298190) 

Hi Team, 

Problem Statement: Late Collection 

Order Date: Feb 4, 2020 

Order ID: 9769298190 

Tracking ID: RP0207000358 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on Feb 07, 2020, and till now the item has not collected from the customer so kindly arrange the collection on 
a priority basis. Escalated twice to the courier team no response received from their end. 

Regards, 

Abhishek Borgaonkar 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the 
original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have 
received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any 
delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com