Subject: Re: Late collection /// RP0225000089
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 23 Mar 2020 08:33:15 -0700 (MST)

Hi Team, 

Any update on this. 

Regards, 
Shivani 

From: "Mohammad Shababe Quamar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Ashish Karini" <[email-masked]>, "Vaibhav Ohri" <[email-masked]>, "Kiranraju Nair" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Thursday, 19 March, 2020 15:26:32 
Subject: RE: Late collection /// RP0225000089 

Hi [ mailto:[email-masked] | 
@Vaibhav Ohri ] 

Please help to close this case. 

Thanks, 

Shababe Quamar 

From: Apoorv Joshi <[email-masked]> 
Sent: Wednesday, March 18, 2020 3:18 PM 
To: Ashish Karini <[email-masked]>; Vaibhav Ohri <[email-masked]>; Kiranraju Nair <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late collection /// RP0225000089 

External email sender, please take precaution. 

Hi Team, 

Kindly advise on the below case asap. Thank you for your help! 

Regards, 

Apoorv 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "vaibhav ohri" < [ mailto:[email-masked] | [email-masked] ] >, "kiranraju nair" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 7 March, 2020 23:46:02 
Subject: Re: Late collection /// RP0225000089 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 

Shakeeb 

From: "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 7 March, 2020 18:55:03 
Subject: Late collection /// RP0225000089 

Hi Team, 

Ticket number: 494678 

Problem Statement: Late collection 

Order Date: Feb 23, 2020 

Order ID: 9771103869 

Tracking ID: RP0225000089 

Assistance Required: Need urgent collection 

Issue Description: The customer raised a return request on 25 Feb. But the item still not collected. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 

Shivani 

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