Subject: POD // 8367797342
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 23 Mar 2020 08:01:55 -0700 (MST)

Hi Team, 

Ticket number: 423234 
Problem Statement: (Missing item) POD 
Order Date : Jan 19, 2020 
Order ID: 8367797342 
Missing Item : 159156735 - - Dr. Brown's Natural Flow 14-Piece Bottle Starter Set 
Tracking ID: 100040424296 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 2 items but as per the customer she has only received 1 items, Under the consignment details we can see that all 2 items has been Delivered, WH confirmed with us that 2 items has been dispatched. 

We have already escalated this case to concern team but did not get any positive response. 

The name of the item is #159156735 - - Dr. Brown's Natural Flow 14-Piece Bottle Starter Set and cost of it is KWD 14. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani