Subject: Re: Doubled charged // 6468940808
From: Shivani Rani <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 22 Mar 2020 22:21:05 -0700 (MST)

Hi Team, 

Any update on this. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 20 March, 2020 20:53:40 
Subject: Doubled charged // 6468940808 

Hi Team, 

Ticket number: 538601 
Problem Statement: Doubled charged 
Order Date : Mar 8, 2020 
Order ID: 6468940808 
Request token number: 158366954600073015 
Assistance Required: Need refund asap 

Issue Description: Customer reported that she has been charged double for her order. 
​ 
She also shared the bank statement in order to investigate. 
​ 
Kindly check and advise. 
​ 
Thank you for your help! 

Regards, 
Shivani