Subject: RE: Amount deducted twice 6468866885
From: Arjun Thapa <[email-masked]>
To: Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohd Zafar <[email-masked]>
Date: Sun, 22 Mar 2020 11:31:11 +0000

Hi Malik,

Please refer the below screenshot.

From: Malik Ismail <[email-masked]>
Sent: Saturday, March 21, 2020 6:33 PM
To: Shakeeb Arsalan <[email-masked]>; Arjun Thapa <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Amount deducted twice 6468866885

Hi Arjun,

Reminder please.

Regards,
Malik
From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 19, 2020 10:04 AM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Arjun Thapa <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Amount deducted twice 6468866885

Hi Arjun,

Please provide terminal ID for 6468866885

Authentication code 713856
Last 4 digit APPLE_PAY
Capture Date 8-3-2020
Amount SAR 349.75

Regards,
Malik Ismail
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 18, 2020 11:06 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Amount deducted twice 6468866885

External email sender, please take precaution.
Hi Malik,

Order ID : 6468866885
Deducted Amount : SAR349.75
Issue description : PFA customer is saying that the amount has been deducted twice and he has provided the attachments, I have asked him clearly for the Transaction ID you have mentioned earlier, But in the attachment all he has provided.

Please advise.

Regards
Shakeeb
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