Subject: Re: C&C Cancellation - 7671759230
From: Sankar T <[email-masked]>
To: "Vinodhini Chandrasekaran (TCS)" <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, LMG OMS <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Sun, 22 Mar 2020 10:40:33 +0000

Hi @Jessie Caparas<mailto:[email-masked]>,

Status is updated and initiated the refund as well.

Thanks,
Sankar.

From: "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
Date: Sunday, 22 March 2020 at 4:01 PM
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, LMG OMS <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Subject: RE: C&C Cancellation - 7671759230

Dear Jessie,

Issue is resolved now. Kindly check.

Thanks,
Vinodhini

From: Jessie Caparas <[email-masked]>
Sent: 22 March 2020 13:34
To: Vinodhini Chandrasekaran (TCS) <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; LMG OMS <[email-masked]>; [email-masked]
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: RE: C&C Cancellation - 7671759230

Hi Team,

SR # INC0714622

@[email-masked]<mailto:[email-masked]> please do the needful.

https://landmark.atlassian.net/browse/REL-87513

From: Vinodhini Chandrasekaran (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 22, 2020 10:49 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Cancellation - 7671759230

Dear Jessie,

Kindly provide the Incident Number.

Thanks,
Vinodhini

From: Vinodhini Chandrasekaran (TCS)
Sent: 22 March 2020 12:15
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Cancellation - 7671759230

Dear Team,

The order #7671759230 marked as ‘’Uncollected” in OMS. Kindly check now.

Thanks,
Vinodhini

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: 21 March 2020 13:20
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Cancellation - 7671759230
Importance: High

@LMG OMS<mailto:[email-masked]> can we please mark this order uncollected in Sahla ?

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 20, 2020 9:10 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: C&C Cancellation - 7671759230

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 19 March, 2020 11:04:04
Subject: Click and Collect (7671759230)

Hi Team,

With reference to order number 7671759230.

The customer has placed the order on Mar 02, 2020. However, he did not want to collect the order.

Order is still in Ready to be shipped status and the customer is chasing us for the refund.

Request you to please look into this and do the needful.

Warm regards,
Abhishek Borgaonkar

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