Subject: Re: C&C Status Update - 6469732036
From: Sankar T <[email-masked]>
To: "Vinodhini Chandrasekaran (TCS)" <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, LMG OMS <[email-masked]>, Jishan Sahib <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 22 Mar 2020 10:40:18 +0000

Hi @Jessie Caparas<mailto:[email-masked]>,

Status is updated and initiated the refund as well.

Thanks,
Sankar.

From: "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
Date: Sunday, 22 March 2020 at 4:02 PM
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, LMG OMS <[email-masked]>, Jishan Sahib <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Subject: RE: C&C Status Update - 6469732036

Dear Jessie,

Issue is resolved now. Kindly check.

@Jishan Sahib<mailto:[email-masked]> Kindly check the status in hybris.

Thanks,
Vinodhini

From: Jessie Caparas <[email-masked]>
Sent: 22 March 2020 13:31
To: Vinodhini Chandrasekaran (TCS) <[email-masked]>; Apoorv Joshi <[email-masked]>; LMG OMS <[email-masked]>; Jishan Sahib <[email-masked]>; [email-masked]
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: C&C Status Update - 6469732036
Importance: High

Hi Team,

SR # INC0714617

@[email-masked]<mailto:[email-masked]> please do the needful.

https://landmark.atlassian.net/browse/REL-87513

From: Vinodhini Chandrasekaran (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 22, 2020 10:50 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Jishan Sahib <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Status Update - 6469732036

Dear Apoorv,

Kindly provide the Incident Number.

Thanks,
Vinodhini

From: Vinodhini Chandrasekaran (TCS)
Sent: 22 March 2020 12:16
To: 'Apoorv Joshi' <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Jishan Sahib <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Status Update - 6469732036

Dear Team,

The order #6469732036 marked as ‘’Uncollected” in OMS. Kindly check now.

Thanks,
Vinodhini

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: 21 March 2020 19:35
To: LMG OMS <[email-masked]<mailto:[email-masked]>>; Vinodhini Chandrasekaran (TCS) <[email-masked]<mailto:[email-masked]>>; Jishan Sahib <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: C&C Status Update - 6469732036

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6469732036

Kindly assist in marking this order as uncollected. Stores are closed in KSA and the customer wants to cancel this order.

Thank you for your help!

Regards,
Apoorv
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