Subject: FW: Amount refunded twice - 6466081939
From: Malik Ismail <[email-masked]>
To: PayFort Operations Team <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Sun, 22 Mar 2020 07:37:25 +0000

Hi PayFort Team,

As per attached customer received refund twice.

Please check and confirm.

Merchant ID 6466081939
Fort ID 158200246400096193
Authentication code 080837
Amount SAR 162

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]>
Sent: Friday, March 20, 2020 11:32 AM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ahmad Daher <[email-masked]>
Subject: Amount refunded twice - 6466081939

External email sender, please take precaution.
Hi Malik,

Kindly assist in closing the below concern. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 18 March, 2020 16:18:54
Subject: Amount refunded twice _ 6466081939

Ticket 527523

Order ID:  6466081939

Customer claims that we've refunded the amount 162  twice to his account
Please check the attached  and advise

Thanks
Ahmad

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