Subject: RE: Order Delay - 8372873423
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Gaurav Kumar (TCS)" <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, Midhun Madhu <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 21 Mar 2020 08:03:22 +0000

@Gaurav Kumar (TCS)<mailto:[email-masked]> @Thulasiraman Manoharan (TCS)<mailto:[email-masked]>

Please update us about this order – tech issue is still not resolved and order is still not shipped.

FYI @Midhun Madhu<mailto:[email-masked]>

From: Apoorv Joshi <[email-masked]>
Sent: Friday, March 20, 2020 6:52 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Order Delay - 8372873423

External email sender, please take precaution.
Hi Team,

With reference to the order number: 8372873423

Order placed on March 14, 2020 and the status is still showing ready to ship. We have emailed WH as per the matrix to confirm if it has been shipped and if so what is the tracking number it was shipped under, however, we have received no response on the same.

Kindly assist in closing this as customer is chasing for this order on a daily basis.

Thank you for your help!

Regards,
Apoorv
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