Subject: Double deduction - 6468780778
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 20 Mar 2020 08:26:21 -0700 (MST)

Hi Malik, 

With reference to the order number: 6468780778 

Customer is reporting that the same amount has been deducted from his bank account on 2 different dates, once on March 7, 2020 and once on March 16, 2020. Please find attached bank statement for the same and also the Fort Screenshot shared by Jira team. 

Kindly assist in investigating the multiple charges. Thank you for your help! 

Regards, 
Apoorv