Subject: Order Delay - 8372873423
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 20 Mar 2020 07:51:50 -0700 (MST)

Hi Team, 

With reference to the order number: 8372873423 

Order placed on March 14, 2020 and the status is still showing ready to ship. We have emailed WH as per the matrix to confirm if it has been shipped and if so what is the tracking number it was shipped under, however, we have received no response on the same. 

Kindly assist in closing this as customer is chasing for this order on a daily basis. 

Thank you for your help! 

Regards, 
Apoorv