Subject: Amount has been deducted twice 6469004543
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 20 Mar 2020 02:59:36 -0700 (MST)

Hi Malik, 

Order ID : 6469004543 
Authentication code 325931 
Last 4 digit APPLE_PAY 
Capture Date 8-3-2020 
Amount SAR 932.40 
Issue description : PFA customer is saying that the amount has been deducted twice and he has provided the attachments 
Please advise. 

Note : all the concerns we are getting regarding the deduction are like the following >>> the order is placed on 8th of Mar and the deductions are done on 12th and 16th. 

Regards 
Shakeeb