Subject: Re: Promotional issue: Case id - 517467
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 18 Mar 2020 23:24:19 -0700 (MST)

Hi Team, 

Could you please assist us in the below concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, March 19, 2020 9:15:57 AM 
Subject: Promotional issue: Case id - 517467 

Hi Team, 

Kindly note that the customer is asking for the compensation for the below as he has received a expired promo code. 

We request you to please see the attachment and resolve the issue as the customer is not able to redeem the promo code "APP20" 

Case id - 517467 
Teritory - Kuwait 
Customer email id - [email-masked] 

Thank you for your help. 

Regards, 
Manish