Subject: RE: Refund Issue - 6466564622
From: Ksaconloc Returns <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 19 Mar 2020 05:31:44 +0000

Dear,
Checking for this, will get back to you Asap.

Regards
Conloc Returns
6634317854
Extn-4647

From: Jessie Caparas <[email-masked]>
Sent: Wednesday, March 18, 2020 1:31 PM
To: Apoorv Joshi <[email-masked]>; Ksaconloc Returns <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Refund Issue - 6466564622
Importance: High

@Ksaconloc Returns<mailto:[email-masked]>

Can we get an urgent update for the below?

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 18, 2020 1:03 PM
To: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Issue - 6466564622

External email sender, please take precaution.
Dear Team,

Kindly advise if there is an update on the below. We haven't received an update on this in the last 2 days.

Please assist in closing this on priority.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 March, 2020 10:58:21
Subject: RE: Refund Issue - 6466564622

Dear,
Noted, we will check for this.

Regards
Conloc Returns
6634317854
Extn-4647

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 16, 2020 3:18 AM
To: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Refund Issue - 6466564622

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6466564622
AWB: 34142531895825

As per the tracking we have already received this. Kindly advise if we have received the following item:
161850109 - - Textured Cap with Snap Closure

If so, please have it processed under RMA: 23395285

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 14, 2020 12:50:16 PM
Subject: Refund Not initiated yet: Case id - 511847 Order Number: 6466564622

Hi Team,

Kindly assist us to initiate the below refund against the return.

Problem statement: Refund Not initiated yet

Case id - 511847
Order Number: 6466564622
Order Created: Feb 21, 2020
Tracking id - 34142531895825
Return request created: 2/24/20

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 2/26/2020 still the refund for the same has not been initiated.

Regards,
Manish

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