Subject: RE: KNET Refund - 8373202756
From: Malik Ismail <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 19 Mar 2020 05:21:58 +0000

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]>,

FYA , please.

8373202756 – Ticket ID 02876023

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, March 18, 2020 6:37 PM
To: Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: KNET Refund - 8373202756

External email sender, please take precaution.
Hi Malik,

With reference to the order number: 8373202756

Customer placed this order on March 17, 2020 however, the order was on validation canceled. The authorization is showing accepted and there is a ticket on this order for a refund with ticket ID: 02876023. Customer is reporting that the amount was deducted but she has not received the amount back yet.

Kindly assist in processing the KNET refund. Thank you for your help!

Regards,
Apoorv
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