Subject: Need to fix the issue for the below item: Case id - 526783 Order Number: 9772487781
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 18 Mar 2020 19:15:30 -0700 (MST)

Hi Team, 

Any update on the below issue? 

For your reference please refer to the video attached in the ticket id - 526783 on freshdesk. 

Problem statement: The customer reported to us that he couldn't buckle the safety belt as it's not possible to close it. 

Case id - 526783 
Order Number: 9772487781 
Order Created: Mar 10, 2020 
Delivery date: Mar 15, 2020 
Item Name: 160226639 - - Joie Swing Serina 2-in-1 Baby Rocker 

Assistance Required: kindly arrange a team to fix the issue. 

We request you to please see the attachment and do the needful. 

Regards, 
Manish