Subject: Ticket Assigned - Conversation with Squeaking Bicycle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Mar 2020 20:47:40 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Squeaking Bicycle Squeaking Bicycle                    helloo           11:48 PM, 18th Mar                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           12:08 AM, 19th Mar                   Fauzan                   sorry for the late response           12:08 AM, 19th Mar                     Squeaking Bicycle                    i want to activate my shukran account           12:10 AM, 19th Mar                   Fauzan                   can you please share you registered email ID           12:12 AM, 19th Mar                     Squeaking Bicycle                    dear i have two ids           12:13 AM, 19th Mar                     Squeaking Bicycle                    [email-masked]           12:13 AM, 19th Mar                     Squeaking Bicycle                    [email-masked]           12:13 AM, 19th Mar                     Squeaking Bicycle                    which one can be linked with my sukran id           12:13 AM, 19th Mar                     Squeaking Bicycle                    my mob no 0509442431           12:14 AM, 19th Mar                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           12:16 AM, 19th Mar                     Squeaking Bicycle                    ok           12:16 AM, 19th Mar                   Fauzan                   Thank you for holding up            12:20 AM, 19th Mar                   Fauzan                   We have checked and can see that your Shukran card is actually not linked to your Centrepoint account. To link your Shukran card, please follow the below steps:

1- Log in your account.
2- Go to My account > Shukran > Link your account here.
3- Follow the provided steps on the Webpage
​
We give you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.

After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           12:20 AM, 19th Mar                     Squeaking Bicycle                    i am trying to link but i cant do it           12:21 AM, 19th Mar                   Fauzan                   please make sure that the contact number and email ID on shukran and centrepoint account have to be same           12:23 AM, 19th Mar                   Fauzan                   to update the contact number or email ID of shukran card kindly email [email-masked]           12:24 AM, 19th Mar                   Fauzan                   Is there anything else I can help you with?            12:25 AM, 19th Mar                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:29 AM, 19th Mar                     Squeaking Bicycle                    hello           12:29 AM, 19th Mar                   Fauzan                   how may i help you           12:29 AM, 19th Mar                     Squeaking Bicycle                    it was the same but when i tried it showing error           12:30 AM, 19th Mar                     Squeaking Bicycle                    can u check which mail id is linked with my account there           12:30 AM, 19th Mar                     Squeaking Bicycle                    ok good night           12:31 AM, 19th Mar                   Fauzan                   we can not know the email id which is linked in shukran card kindly contact shukran team for more help           12:32 AM, 19th Mar                     Squeaking Bicycle                    shukran id is [email-masked]. it is an active account . i have only problem with landmark online.           12:33 AM, 19th Mar                     Squeaking Bicycle                    the pblm was i already linked maybe 3 or 4 yrs back with my yahoo id in the landmark group. then i tried to register with my gmail account all messed up           12:34 AM, 19th Mar                   Fauzan                   do the contact number same on shukran and centrepoint account           12:35 AM, 19th Mar                     Squeaking Bicycle                    i think u understand now. i aleardy informed all the details to another guy. but now i actived my  yahoo account. (before not activated i was not uisng)           12:35 AM, 19th Mar                     Squeaking Bicycle                    cont no is 050 9442431           12:35 AM, 19th Mar                     Squeaking Bicycle                    l miised lot of points because of this mess today i tried to solve           12:36 AM, 19th Mar                   Fauzan                   please let us know if the registered mobile number and email id are some on centrepoint account or not.           12:36 AM, 19th Mar                     Squeaking Bicycle                    i sign through [email-masked]           12:37 AM, 19th Mar                   Fauzan                   as if its different it can not be linked           12:37 AM, 19th Mar                     Squeaking Bicycle                    but inb this account i cant register my mob no since it is used in yahoo acount           12:37 AM, 19th Mar                     Squeaking Bicycle                    that is why i telling u i have 2 accounts           12:38 AM, 19th Mar                   Fauzan                   you can link only in one account           12:38 AM, 19th Mar                     Squeaking Bicycle                    now i tried to link with yahoo it is also not working           12:39 AM, 19th Mar                   Fauzan                   the shukran card can not be linked with two account           12:39 AM, 19th Mar                     Squeaking Bicycle                    u tell me which account i have to link           12:39 AM, 19th Mar                     Squeaking Bicycle                    i cant link with both the accounts           12:40 AM, 19th Mar                   Fauzan                   Kindly update the mobile and email ID of shukran account as it is on centreepoint account and try to link again           12:40 AM, 19th Mar                     Squeaking Bicycle                    do u understnad the pblm iam facing           12:40 AM, 19th Mar                     Squeaking Bicycle                    dear i cant link it           12:41 AM, 19th Mar                     Squeaking Bicycle                    ok i will call u alter byee           12:41 AM, 19th Mar                   Fauzan                   can you please share the email id and contact number which is registered on shukran account           12:42 AM, 19th Mar                     Squeaking Bicycle                    [email-masked]           12:42 AM, 19th Mar                   Fauzan                   contact number           12:43 AM, 19th Mar                     Squeaking Bicycle                    0509442431           12:43 AM, 19th Mar                   Fauzan                   as i have check there is no shukran card on the email [email-masked]           12:43 AM, 19th Mar                     Squeaking Bicycle                    how can i link it           12:44 AM, 19th Mar                   Fauzan                   kindly first create an account on www.shukranrewards.com           12:44 AM, 19th Mar                   Fauzan                   and then link it through  1- Log in your account.
2- Go to My account > Shukran > Link your account here.
3- Follow the provided steps on the Webpage
​           12:45 AM, 19th Mar                     Squeaking Bicycle                    i ahd account           12:45 AM, 19th Mar                   Fauzan                   Is there anything else I can help you with?            12:46 AM, 19th Mar                     Squeaking Bicycle                    u didnt do any help byee           12:46 AM, 19th Mar                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           12:47 AM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/542485