Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Mar 2020 17:17:11 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi i placed an order 2 weeks ago for an item which is on sale now so i want to cancel the previous order and re order it           08:53 PM, 18th Mar                     User                    ??           08:57 PM, 18th Mar                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:02 PM, 18th Mar                     User                    Hi i placed an order 2 weeks ago that is on sale now           09:03 PM, 18th Mar                     User                    So i want to reorder it after sale           09:03 PM, 18th Mar                     User                    And cancel the previous one as i did nt receive yet           09:03 PM, 18th Mar                     User                    ?           09:04 PM, 18th Mar                   Fauzan                   can you please share the order numebr           09:04 PM, 18th Mar                     User                    Sure           09:04 PM, 18th Mar                     User                    order/9772400629           09:05 PM, 18th Mar                     User                    Or if i can receive tomorrow with the new price as it is scheduled for delivery tomorrow           09:06 PM, 18th Mar                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           09:08 PM, 18th Mar                     User                    Sure           09:09 PM, 18th Mar                   Fauzan                   we are sorry kindly contact via email [email-masked] for more information           09:09 PM, 18th Mar                     User                    So why did u waste my time           09:10 PM, 18th Mar                   Fauzan                   we are really sorry for the inconvenience            09:11 PM, 18th Mar                   Fauzan                   as we not have the accurate information of the delivery of Home Centre products           09:11 PM, 18th Mar                   Fauzan                   Is there anything else I can help you with?            09:13 PM, 18th Mar                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:17 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/541896