Subject: KNET Refund - 8373202756
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 18 Mar 2020 07:37:03 -0700 (MST)

Hi Malik, 

With reference to the order number: 8373202756 

Customer placed this order on March 17, 2020 however, the order was on validation canceled. The authorization is showing accepted and there is a ticket on this order for a refund with ticket ID: 02876023. Customer is reporting that the amount was deducted but she has not received the amount back yet. 

Kindly assist in processing the KNET refund. Thank you for your help! 

Regards, 
Apoorv