Subject: RE: late shipping - 6467767716
From: Sagaya Suresh Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Ahamed Fayaz (TCS)" <[email-masked]>, Snehel Mitra <[email-masked]>, LMG OMS <[email-masked]>, LMG WMS <[email-masked]>, "Gaurav Kumar (TCS)" <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, WMS Support <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Haedar Mohammad <[email-masked]>, Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Malik Ismail <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Date: Wed, 18 Mar 2020 12:37:44 +0000

Dear Team

Any update about this order issue status ?

Regards
Sagaya Suresh
+966 565165997
From: Sagaya Suresh Kumar
Sent: Saturday, March 14, 2020 12:12 PM
To: Apoorv Joshi <[email-masked]>; Ahamed Fayaz (TCS) <[email-masked]>; Snehel Mitra <[email-masked]>; LMG OMS <[email-masked]>; LMG WMS <[email-masked]>; Gaurav Kumar (TCS) <[email-masked]>; Thulasiraman Manoharan (TCS) <[email-masked]>; WMS Support <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Haedar Mohammad <[email-masked]>; Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Malik Ismail <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Subject: RE: late shipping - 6467767716

Dear Team – Order stuck with Technical issue, due to this unable to dispatch from Conloc End. ( MAX – RIYADH )

Required to support clear this issue and update Asap. ( ORDER VALUE - SAR499.80)

SR NO : INC0697422

2-Mar-20
6467767716
ECRYD447315
Not Shipped
504 Error
INC0697422

Regards
Sagaya Suresh
+966 565165997
From: Apoorv Joshi [mailto:[email-masked]]
Sent: Friday, March 13, 2020 2:15 AM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Haedar Mohammad <[email-masked]<mailto:[email-masked]>>
Subject: late shipping - 6467767716

External email sender, please take precaution.
Hi Team,

Kindly assist in closing this case on priority. Order placed on Feb 29, 2020 and no consignment details yet, we are not receiving any response on the same after multiple escalations.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Haedar Mohammad" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 12, 2020 11:59:56 PM
Subject: late shipping ,Order ID:6467767716

Hi Team

there is no response from WH

Ticket : 511319

Ticket : 511319

Hi Team,

Problem Statement: Late Shipping
Order Date :Feb 29, 2020
Order ID:6467767716

Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on Feb 29, 2020 and till now she has not received the order. we request you to expedite the delivery date

Regards,
H
Hi Team,

Problem Statement: Late Shipping
Order Date :Feb 29, 2020
Order ID:6467767716

Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on Feb 29, 2020 and till now she has not received the order. we request you to expedite the delivery date

Regards,
Haedar

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