Subject: Re: Late collection /// RP0225000089
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 18 Mar 2020 03:45:40 -0700 (MST)

Hi Team, 

Any update on this. 

Regards, 
Shivani 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "vaibhav ohri" <[email-masked]>, "kiranraju nair" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 7 March, 2020 23:46:02 
Subject: Re: Late collection /// RP0225000089 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 7 March, 2020 18:55:03 
Subject: Late collection /// RP0225000089 

Hi Team, 

Ticket number: 494678 
Problem Statement: Late collection 
Order Date: Feb 23, 2020 
Order ID: 9771103869 
Tracking ID: RP0225000089 
Assistance Required: Need urgent collection 

Issue Description: The customer raised a return request on 25 Feb. But the item still not collected. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani