Subject: RE: Refund not processed SADAD. // 6465796777
From: Malik Ismail <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 18 Mar 2020 08:57:05 +0000

Hi Apoorv,

Will be process in today’s batch.

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, March 18, 2020 12:51 PM
To: Malik Ismail <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; M Ataullah <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Refund not processed SADAD. // 6465796777

External email sender, please take precaution.
Hi Malik,

Kindly advise if this is still pending with Finance.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 March, 2020 13:09:58
Subject: RE: Refund not processed SADAD. // 6465796777

Hi Fauzan,

Request pending with finance.

Will update you soon.

Regards,
Malik Ismail
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 16, 2020 11:04 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: M Ataullah <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund not processed SADAD. // 6465796777

External email sender, please take precaution.
Hi Team,

With reference to order #6465796777

Order paid by SADAD and has been canceled. and as per the customer he has not got a refund.
Kindly find the SADAD transaction ID and bank details of the customer:

Transaction ID; P1000000000004596536

Account holder name: Afrah Alghamidi
Bank Name: Al-Rajhi
Account Name: 358000010006080142279
IBAN: SA1280000358608010142279

Regards
Fauzan
________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 March, 2020 06:52:52
Subject: Refund not processed SADAD. // 6465796777

Hi Team,

Problem Statement; Refund not processed SADAD.

Order ID; 6465796777<callto:6466346800>
Transaction ID; P1000000000004596536
Assistance Required; Need to processed refund,

The order has been cancelled successfully, but till now refund is not processed,
kindly check the issue ASAP.

Regards
Ataulah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com