Subject: RE: Order Delay - 6469270477
From: ksalmglogistics Rydconloc <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Bm olmriyadh <[email-masked]>, Olm Riyadh <[email-masked]>
Cc: Olm Riyadh <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 18 Mar 2020 08:41:37 +0000

Thanks for update,  we will take action against driver ,

@Bm olmriyadh<mailto:[email-masked]>- team kindly reschedule delivery tomorrow without fail.

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, March 18, 2020 11:11 AM
To: ksalmglogistics Rydconloc <[email-masked]>
Cc: Bm olmriyadh <[email-masked]>; Olm Riyadh <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Order Delay - 6469270477

External email sender, please take precaution.
Hi Team,

Thank you for looking into this.

Customer contacted us and he told us that he was contacted regarding delivery once and the behavior of the driver was not nice, this is the reason why he did not accept the order at that time but he never rejected the order. Kindly contact the customer again and arrange delivery by tomorrow max.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "ksalmglogistics Rydconloc" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 18 March, 2020 13:29:19
Subject: RE: Order Delay -  6469270477

Team – order rejected by customer .

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 18, 2020 10:46 AM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Order Delay - 6469270477

External email sender, please take precaution.
Hi Team,

AWB: FC03111000129

Kindly advise why this is not getting delivered. Please let us know the exact reason so we can contact the customer and get the correct details from him/her, if any details are required.

Please assist in closing this case on priority. Customer is chasing for their order. There is no delivery attempt on this tracking since March 12, 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 18 March, 2020 08:36:50
Subject: Delayed delivery: Case id - 520684 Order Number: 6469270477

Hi Team,

Kindly assist us to  deliver the below shipment.

We have checked with the customer and he is still waiting for the shipment to be delivered. We request you to please arrange the delivery again.

Kindly also note that the customer has reported to us that the attitude of the delivery man was not good he was replying to my messages in a bad way

Problem statement - Urgent delivery request

Case id - 520684
Order Number: 6469270477
Order Created: Mar 10, 2020
AWB - FC03111000129

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.

Regards,
Manish

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