Subject: Re: C&C Delay 6466344679
From: Seeta Seeta <[email-masked]>
To: anwar abdullah <[email-masked]>
Cc: qazi mohammed <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 18 Mar 2020 01:19:07 -0700 (MST)

Hi Anwar, 

Thank you for your update. 

Please find the customer details as requested. 
Customer Name: Ahmed Nouh 
Customer Contact No: +966548343458 

Thanks & Regards, 
Seeta Kunwar 

From: "anwar abdullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "qazi mohammed" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, March 18, 2020 1:16:11 PM 
Subject: RE: C&C Delay 6466344679 

Dear [ mailto:[email-masked] | 
@Seeta Seeta ] , 

Fyi 

In the main time in KSA 

Stores are closed all due to COVID-19 

CNC deactivated now. 

And hybris to check order mobile customer is off in KSA. 

Only I can do from my side 

please provide me the customer Number so I can call him and agreed for refund. 

T&R 

Anwar Abdullah 

Centrepoint - KSA - Riyadh 

Ext. 3738 

[ mailto:[email-masked] | [email-masked] ] 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, March 18, 2020 10:19 AM 
To: Qazi Mohammed <[email-masked]>; Anwar Abdullah <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ahmad Daher <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Re: C&C Delay 6466344679 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Still, we have not received any update in the below case. We request you to help us in the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "qazi mohammed" < [ mailto:[email-masked] | [email-masked] ] >, "anwar abdullah" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, March 13, 2020 3:24:42 AM 
Subject: C&C Delay 6466344679 

Hi team, 

Kindly assist in closing the below case on priority. Order placed on Feb 20, 2020 and the status is stsill showing ready to ship. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, March 11, 2020 4:38:55 PM 
Subject: Late Delivery C&C _6466344679 

Please take a look at ticket #493762 

Dear Team, 

Problem Statement: Late Delivery C&C 

Order Date: Feb 20, 2020 

Order ID: 6466344679 

Store Code: Centrepoint21451 

Tracking ID: 646634467923999991 

Issue Description: As per hybris the status ready to ship, can you please update us if the order delivered at the store or not. 

Regards, 

Ahmad 

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