Subject: RE: Product safety query / 9756680056
From: Jessie Caparas <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Anees Mansoor <[email-masked]>, Adisha Dua <[email-masked]>, Anupama Maharjan <[email-masked]>, Kotian Ravindra <[email-masked]>, Aldrin Patron <[email-masked]>, Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 18 Mar 2020 08:08:10 +0000

@Sachin Maheshwari<mailto:[email-masked]>

Not sure why this is not getting responded to for a long time.

Customer is mainly asking if the component is BPA free or not.

Customer said that he brought 1 Juniors Butterfly Baby Walker and her daughter constantly has one of the components in her mouth.

So customer is asking us that the plastic is BPA free and safe for her daughter or not to have in her mouth.

From: Mohammad Shababe Quamar <[email-masked]>
Sent: Monday, March 9, 2020 6:53 PM
To: Fauzan Ahmad . Musalman <[email-masked]>; Anees Mansoor <[email-masked]>; Adisha Dua <[email-masked]>; Anupama Maharjan <[email-masked]>; Kotian Ravindra <[email-masked]>; Aldrin Patron <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rehan Khan <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Product safety query / 9756680056

Hi Team,

Please response on this.

Thanks,
Shababe Quamar

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 7, 2020 6:33 AM
To: Anees Mansoor <[email-masked]<mailto:[email-masked]>>; Adisha Dua <[email-masked]<mailto:[email-masked]>>; Anupama Maharjan <[email-masked]<mailto:[email-masked]>>; Kotian Ravindra <[email-masked]<mailto:[email-masked]>>; Aldrin Patron <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Product safety query / 9756680056

External email sender, please take precaution.
Hi Team,

we are still waiting an update on below case. The case is pending with us since Jan.

Regards,
Fauzan

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "aldrin patron" <[email-masked]<mailto:[email-masked]>>, "kotian ravindra" <[email-masked]<mailto:[email-masked]>>, "anupama maharjan" <[email-masked]<mailto:[email-masked]>>
Cc: "Adisha Dua" <[email-masked]<mailto:[email-masked]>>, "anees mansoor" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 28 February, 2020 11:11:11
Subject: Re: Product safety query / 9756680056

Hi Team,

Could you please help us in the below case. The case is pending with us since Jan.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "aldrin patron" <[email-masked]<mailto:[email-masked]>>, "kotian ravindra" <[email-masked]<mailto:[email-masked]>>, "anupama maharjan" <[email-masked]<mailto:[email-masked]>>, "adisha dua" <[email-masked]<mailto:[email-masked]>>, "anees mansoor" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 25, 2020 11:07:19 AM
Subject: Re: Product safety query / 9756680056

Hi Team,

Kindly help us in below case

Regards,
Fauzan

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "aldrin patron" <[email-masked]<mailto:[email-masked]>>, "kotian ravindra" <[email-masked]<mailto:[email-masked]>>, "anees mansoor" <[email-masked]<mailto:[email-masked]>>, "Adisha Dua" <[email-masked]<mailto:[email-masked]>>, "anupama maharjan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 20 February, 2020 11:15:37
Subject: Re: Product safety query / 9756680056

Hi Team,

Can you please help us in below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 21, 2020 4:26:46 PM
Subject: Product safety query / 9756680056

Hi Team,

Customer said that he brought 1 Juniors Butterfly Baby Walker and her daughter constantly has one of the components in her mouth.

So customer is asking us that the plastic is BPA free and safe for her daughter or not to have in her mouth.

Please look at this case.

Ticket number - 413555
Order number - 9756680056

Looking for your reply.

Regards
Rehan

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