Subject: RE: C&C Delay 6466344679
From: Anwar Abdullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, Qazi Mohammed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 18 Mar 2020 07:46:11 +0000

Dear @Seeta Seeta<mailto:[email-masked]>,

Fyi

In the main time in KSA
Stores are closed all due to COVID-19
CNC deactivated now.
And hybris to check order mobile customer is off in KSA.

Only I can do from my side
please provide me the customer Number so I can call him and agreed for refund.

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, March 18, 2020 10:19 AM
To: Qazi Mohammed <[email-masked]>; Anwar Abdullah <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ahmad Daher <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: C&C Delay 6466344679
Importance: High

External email sender, please take precaution.
Hi Team,

Still, we have not received any update in the below case. We request you to help us in the case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "qazi mohammed" <[email-masked]<mailto:[email-masked]>>, "anwar abdullah" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 13, 2020 3:24:42 AM
Subject: C&C Delay  6466344679

Hi team,

Kindly assist in closing the below case on priority. Order placed on Feb 20, 2020 and the status is stsill showing ready to ship.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 4:38:55 PM
Subject: Late Delivery C&C _6466344679

Please take a look at ticket #493762

Dear Team,

Problem Statement: Late Delivery C&C
Order Date: Feb 20, 2020
Order ID: 6466344679
Store Code: Centrepoint21451
Tracking ID: 646634467923999991
Issue Description: As per hybris the status ready to ship, can you please update us if the order delivered at the store or not.

Regards,
Ahmad

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