Subject: Re: Promotional Issue
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 17 Mar 2020 19:58:31 -0700 (MST)

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 18 March, 2020 07:45:26 
Subject: Promotional Issue 

Hi Team, 

Kindly forward the case to the concerned team as per the repsonse from the Jira team. 

Response from Jira team: Kindly reach out to MIthil Shah from CP Marketing team, I wasn't able to assign the JIRA to him 

Case id: 509941 
Jira id - https://landmark.atlassian.net/browse/REL-86426 

The customer has received a promo code "CPKW10" on 3/4/2020 to get the additional 10% discount in his next order however it's not working properly it says "Voucher is Only valid from 18/12/19 to 31/01/20" 
Customer email id - [email-masked] 

We request you to please see the attachment and do the needful help. 

Regards, 
Manish