Subject: Wrong item delivered thrice // 9770903515, 9771001328, 9772281405
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 17 Mar 2020 06:56:41 -0700 (MST)

Hi Team, 

Ticket number: 534276 

Problem Statement: Wrong colour item delivered thrice 
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Order ID: 9770903515,9771001328,9772281405 

Assistance Required: Need compensation 

Issue Description: Customer reported that she purchased one item thrice from our website and every time she is getting the different colour item. 
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She is purchasing the red colour. However, she is getting the white colour item. Now, she is very irate. 
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The name of the item is Juniors High Chair and cost of it is AED 279 
[ https://www.babyshopstores.com/ae/en/Baby-and-Moms/Feeding/High-Chairs-and-Boosters/BABYSHOP-Juniors-High-Chair/p/159116181 | https://www.babyshopstores.com/ae/en/Baby-and-Moms/Feeding/High-Chairs-and-Boosters/BABYSHOP-Juniors-High-Chair/p/159116181 ] 
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Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani