Subject: Re: Missing items 6467865758
From: Shakeeb Arsalan <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, omersae <[email-masked]>, ALL RUH OPS Landmark <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ramez Grada <[email-masked]>, Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>, Malik Ismail <[email-masked]>
Date: Tue, 17 Mar 2020 03:21:40 -0700 (MST)

Hi Team, 

Any update ? 

Regards 
Shakeeb 

From: "Sagaya Suresh Kumar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "omersae" <[email-masked]>, "ALL RUH OPS Landmark" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Ramez Grada" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Sent: Sunday, 15 March, 2020 18:26:39 
Subject: RE: Missing items 6467865758 

Dear Musa – Wat is the update? 

Regards 

Sagaya Suresh 

+966 565165997 

From: Sagaya Suresh Kumar 
Sent: Saturday, March 14, 2020 9:03 AM 
To: Shakeeb Arsalan <[email-masked]>; [email-masked]; [email-masked] 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ramez Grada <[email-masked]>; Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: RE: Missing items 6467865758 

Dear [ mailto:[email-masked] | [email-masked] ] [ mailto:[email-masked] | 
[email-masked] ] 

Why this shipment partial delivery? Customer complaining that below missing item not yet received to their end. 

Kindly check and arrange Asap!! 

Carton box - ECJED268235 

Order Date : 01-Mar-2020 

Order ID: 6467865758 

Missing Item : 161092483 - - Juniors Expo Foldable Baby Walker 169.00 SAR 

Tracking ID: 45751129056 

Assistance Required: Need missing item 

Regards 

Sagaya Suresh 

+966 565165997 

From: Shakeeb Arsalan [ [ mailto:[email-masked] | mailto:[email-masked] ] ] 
Sent: Friday, March 13, 2020 2:35 PM 
To: Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Sree Adhikessavan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Missing items 6467865758 

External email sender, please take precaution. 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 01-Mar-2020 

Order ID: 6467865758 

Missing Item : 161092483 - - Juniors Expo Foldable Baby Walker 169.00 SAR 

Tracking ID: 45751129056 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 3 items but as per the customer he has only received 2 items, Under the consignment details we can see that all 3 items has been shipped/Delivered from our side. 

The delivery guy told the customer that the item has not been shipped from the WH end, 

Please confirm with us did you ship the item mentioned above, and how many packages have you handed over to the courier partner. 

Regards, 

Shakeeb 
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