Subject: Re: Refund not processed SADAD. // 6465796777
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 16 Mar 2020 00:04:29 -0700 (MST)

Hi Team, 

With reference to order # 6465796777 

Order paid by SADAD and has been canceled. and as per the customer he has not got a refund. 
Kindly find the SADAD transaction ID and bank details of the customer: 

Transaction ID; P1000000000004596536 

Account holder name: Afrah Alghamidi 
Bank Name: Al-Rajhi 
Account Name: 358000010006080142279 
IBAN: SA1280000358608010142279 

Regards 
Fauzan 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 16 March, 2020 06:52:52 
Subject: Refund not processed SADAD. // 6465796777 

Hi Team, 

Problem Statement; Refund not processed SADAD. 

Order ID; [ callto:6466346800 | 6465796777 ] 
Transaction ID; P1000000000004596536 
Assistance Required; Need to processed refund, 

The order has been cancelled successfully, but till now refund is not processed, 
kindly check the issue ASAP. 

Regards 
Ataulah