Subject: FW: [#513210] - shipment lost.وصول الشحنه
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Mon, 16 Mar 2020 05:47:57 +0000

FYI on the below and please do the refund as mentioned in Skype.

From: ksalmglogistics Rydconloc <[email-masked]>
Sent: Monday, March 16, 2020 9:35 AM
To: bm olmmadinah <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Jessie Caparas <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Ramesh Gottimukkala <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>
Subject: RE: [#513210] - shipment lost.وصول الشحنه

@Escalations Dxbteam<mailto:[email-masked]>- dear team mention shipments was lost by our courier team and amount will be recovered from the vendor,

Please inform and provide manual refund to customer

kindly close this case
Order ID: 6467823609
Tracking ID: FP03011000901

From: bm olmmadinah <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 15, 2020 7:21 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#513210] - عدم وصول الشحنه

Dear Arish,

As discussed, this shipment is lost by the courier & is no-where to be found.

Regards
Mukhtar
Madinah DC

From: ksalmglogistics Rydconloc
Sent: Saturday, March 14, 2020 8:41 AM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; bm olmmadinah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#513210] - عدم وصول الشحنه

@bm olmmadinah<mailto:[email-masked]> please note new number 0503834506

Update case closure.

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 13, 2020 3:48 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#513210] - عدم وصول الشحنه

External email sender, please take precaution.
Hi Team,

Problem Statement: Contact update
Order Date : 01/03/2020
Order ID: 6467823609
Tracking ID: FP03011000901
Contact update;0503834506
Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 01/03/2020 but till now the order has not delivered to the customer wants to be contacted on this No: 0503834506 so we request you to arrange a delivery on priority basis.
Customer's address:
first floor
Saudi Arabia (SA)
8-3-8
Al - Barakah
Madina El Monawara

Regards,
Shafeeque
On Mon, 9 Mar at 3:48 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:

Hi Team,

Problem Statement: Contact update
Order Date : 01/03/2020
Order ID: 6467823609
Tracking ID: FP03011000901
Contact update;0503834506
Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 01/03/2020 but till now the order has not delivered to the customer wants to be contacted on this No: 0503834506 so we request you to arrange a delivery on priority basis.
Customer's address:
first floor
Saudi Arabia (SA)
8-3-8
​Al - Barakah
Madina El Monawara

Regards,
Shafeeque
On Sun, 8 Mar at 7:27 PM , Hadeel <[email-masked]<mailto:[email-masked]>> wrote:
الرقم البديل : 0503834506
المدينه المنوره - حي البركه

أُرسلت من الـ iPhone

في ٠٨‏/٠٣‏/٢٠٢٠ الساعة ١:٥٣ م، كتب/كتبت ‏Centrepoint ‏<[email-masked]<mailto:[email-masked]>>:
مرحبا حديل،

شكرا لتواصلك معنا

نعتذر على الازعاج الذي تسببنا به

نود اعلامكم بانه تبعا لبيانات فريق الشحن انه تمت عدة محاولات على الرقم 966505326508 ولكن ليس هناك استجابة وقد تم اعادة جدول التوصيل مرة اخرى ، الرجاء تزويدنا برقم التواصل البديل وعنوانك الكامل لنقوم بمشاركته مع فريق الشحن ليتم التوصيل.

الملاحظة: اذا لم يتم الرد خلال 24 ساعة سيتم اغلاق القضية تلقائيا.

لا تتردد في التواصل بنا في حال وجود اية استفسارات.

اصدقائك

فريق الدعم

513210:1125156
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