Subject: Re: Late Delivery / 6466707251 and 6468553892
From: Apoorv Joshi <[email-masked]>
To: Rehan Khan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 15 Mar 2020 18:00:52 -0700 (MST)

Hi Rehan, 

As per the tracking for both tracking numbers that you have mentioned, it is either rejected by customer or missing info, that basically means customer's contact number is not correct? Why have we not confirmed the customer's contact number with them not even once when we already know this isn't getting delivered? 

Confirm the customer's contact number and address, forward that to Shipa and provide it to them. Close this case afterwards. 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, March 15, 2020 7:16:59 PM 
Subject: Late Delivery / 6466707251 and 6468553892 

Hi Team, 

The customer has placed his 2 orders but still, he did not receive his order yet. 
We've escalated to the courier team still order has not been delivered. 

So please do the needful. 

Order ID: 6466707251 and 6468553892 
Tracking ID: S000552803052 and S000593390126 
Ticket number - 514767 

Regards 
Rehan