Subject: Re: Delivery Update - KW
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 15 Mar 2020 11:56:33 -0700 (MST)

Hi Jessie, 

Thank you for sharing this update. Kindly advise if the click and collect orders will be on hold until further notice in KSA, Kuwait. As we have received a few chats today where customers has placed C&C order and they are from KSA, they are notifying us that all the store are closed as per guidelines from their Govt. 

Please advise. Thank you for providing more insight on to this. 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Sunday, March 15, 2020 3:01:19 PM 
Subject: Delivery Update - KW 

Hi Team, 

All stores in Kuwait have been closed until further notice. 

You can use the below template if any queries related to KW stores will be raised either through chat and or email: 

Dear Customer, 

All stores in Kuwait have been closed until further noticed. 

Fore more details, please refer to your government guidelines 

Kuwait deliveries will proceed as normal. 

KSA deliveries will proceed as normal except for Qatif area. 

UAE and BH deliveries will also proceed as normal. 

We will keep you updated if there are any updates. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

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