Subject: Re: Partial Cancellation Issue - 8370057609
From: Jishan Sahib <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Sisodia <[email-masked]>
Date: Sun, 15 Mar 2020 11:31:29 +0000

Hi @Apoorv Joshi<mailto:[email-masked]> ,

https://landmark.atlassian.net/browse/REL-85013

Mentioned item is part of B1G2 offer , as per SOP Wh should not dispatch bundle offer items without it’s associated item , so for this case system will not allow to refund for free item. Please get the approval and get it done through Finance manual refund.

----------------------------------
With Thanks & Regards,

Jishan Sahib
Web Team | Landmark Group
M : +97150-8971894
T  : +9714 – 5174376

From: Apoorv Joshi <[email-masked]>
Date: Saturday, 14 March 2020 at 2:50 AM
To: Jishan Sahib <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Sisodia <[email-masked]>
Subject: Partial Cancellation Issue - 8370057609

External email sender, please take precaution.
Hi Jishan,

Kindly assist in closing this case on priority: REL-85013, https://landmark.atlassian.net/browse/REL-85013

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Abhishek Sisodia" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Sent: Saturday, March 14, 2020 2:40:01 AM
Subject: Missing Items from the shipments but partial cancellation is disabled "8370057609"

Problem Statement: Missing Items from the shipments but partial cancellation is disabled

Order Date : Feb 12, 2020
Order ID: 8370057609
Tracking ID: 837005760930999991
Concept : Babyshop21118

JIRA team is unable to help and so there is not even one response from their end.

JIRA: https://landmark.atlassian.net/browse/REL-85013

Assistance Required: Please cancel the missing item 160528246 - - Shooting Game Playset.
​
As on hybris too this item has not been shipped from warehouse end and partial cancellation is also not showing this item.

Missing Item : 160528246 - - Shooting Game Play-set.

Concerned team has confirmed it for cancellation.

Thanks & Regards
Abhishek Sisodia

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