Subject: RE: Late Collection - 6467114500 and 6466305863
From: Zaid Zafar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Omer Saeed (SA)" <[email-masked]>
Cc: Zaid Zafar <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 15 Mar 2020 08:44:59 +0000

Dear @Omer Saeed (SA)<mailto:[email-masked]>,

Please update on this.

Kind Regards,
Zaid Abbasi

From: Apoorv Joshi <[email-masked]>
Sent: Friday, March 13, 2020 1:12 AM
To: Zaid Zafar <[email-masked]>; Omer Saeed (SA) <[email-masked]>
Cc: escalations dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Rehan Khan <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Late Collection - 6467114500 and 6466305863

External email: avoid to open links or attachments unless sender is known and content is relevant..

Dear Zaid,

Kindly assist in collection of the below mentioned AWB on priority.
AWB: 45515686075 and 45515633656
Collection Ref: C062FFE and C05C7E1

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 5:29:16 PM
Subject: Re: Late Collection /  6467114500 and 6466305863

Hi Team,

Sorry for the previous mail, please look at this mail and do the needful.

Problem Statement: Late Collection
Order Date: Feb 24, 2020 and Feb 19, 2020
Order ID: 6467114500 and 6466305863
Tracking ID: 45515686075 and 45515633656
Collection Reference : C062FFE and C05C7E1
Assistance Required: Need urgent collection

Issue Description: The customer has raised his return request from 2 orders but still courier partner did not collect his item yet.

Regards
Rehan
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 11 March, 2020 15:43:58
Subject: Late Collection /  6467114500 and 6466305863

Hi Team,

The customer has raised a return request from 2 orders but still, courier partner did not collect his item yet.
We've escalated to courier team but no action has been taken.

So please do the needful.

Order ID: 6467114500 and 6466305863
Tracking ID: 45515686075 and 45515633656
Ticket number - 503466

Regards
Rehan