Subject: RE: Return Issue - 6461292497
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>
Date: Sun, 15 Mar 2020 05:14:16 +0000

HI @Ksaconloc Returns<mailto:[email-masked]>

Please raise RS for missing item

Mahmoud

From: Ksaconloc Returns <[email-masked]>
Sent: Saturday, March 14, 2020 10:04 AM
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>
Subject: RE: Return Issue - 6461292497

Dear,
3 items received and processed already, While this remaining item still not received. 161991850

Regards
Conloc Returns
6634317854
Extn-4647

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 13, 2020 2:04 AM
To: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>
Subject: Return Issue - 6461292497

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6461292497
AWB: 45065882116

Customer has confirmed returning 4 items, kindly advise how many items have we received at WH.

Please assist in closing this case on priority. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 5, 2020 8:26:56 AM
Subject: Refund Process

Hi Team,

Subject : Refund Process

Problem Statement – Refund Issue

AWB - 45065882116.... Through AWB we can see that the returned items have delivered on your end.
Return Request Placed on : 1/19/20
RMA : 23241012
No Of The Returned Items  = 4
Assistance Required – Need Refund Initiation
the refund is in progress for 3 items while customer claim he return 4 items
Please check on this and initiate the refund ASAP.

Warm Regards,
Ezzaldeen

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