Subject: RE: Order Delay - 6456730151
From: Sagaya Suresh Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Parvez Khan <[email-masked]>, Suvadeep Saha <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Md Abu Talla <[email-masked]>, "Riyadh Conloc. Outbound" <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Alexander Gomes" <[email-masked]>, Jed Conlocops2 <[email-masked]>, Ksaconloc Ops <[email-masked]>, Apoorv Joshi <[email-masked]>, Vinod Sharma <[email-masked]>, Venugopalam Rama <[email-masked]>, Sumon Satish <[email-masked]>, Sharafuddeen Kulumbil <sharafudd
Date: Sat, 14 Mar 2020 11:19:57 +0000

Dear Team – Any update ?

Regards
Sagaya Suresh
+966 565165997
From: Sagaya Suresh Kumar
Sent: Thursday, March 12, 2020 3:06 PM
To: Seeta Seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Parvez Khan <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Md Abu Talla <[email-masked]>; Suvadeep Saha <[email-masked]>; Riyadh Conloc. Outbound <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Alexander Gomes <[email-masked]>; Jed Conlocops2 <[email-masked]>; Ksaconloc Ops <[email-masked]>; Apoorv Joshi <[email-masked]>; Vinod Sharma <[email-masked]>; Venugopalam Rama <[email-masked]>; Sumon Satish <[email-masked]>; Sharafuddeen Kulumbil <[email-masked]>; SagarNepal <[email-masked]>; asjad hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Subhabrata Mandal <[email-masked]>; Mohd Imran <[email-masked]>; Kanteeban Singaravelu <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Subject: RE: Order Delay - 6456730151

Dear [email-masked]<mailto:[email-masked]> – As discussed with you the following order not reflecting in our Technical Tracker sheet.

Since its pending from Dec Month without solution. Order value SAR163.80.

Kindly check with team and update asap to close this case.

Regards
Sagaya Suresh
+966 565165997
From: Seeta Seeta [mailto:[email-masked]]
Sent: Thursday, March 12, 2020 2:55 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Riyadh Conloc. Outbound <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order Delay - 6456730151

External email sender, please take precaution.
Hi Jessie,

In the below case we are still waiting for concerned team revert.
Thanks & Regards,
Seeta Kunwar

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Md Abu Talla" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "Riyadh" <[email-masked]<mailto:[email-masked]>>, "Sagaya Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Alexander Gomes" <[email-masked]<mailto:[email-masked]>>, "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>, "ksaconloc ops" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Parvez Khan" <[email-masked]<mailto:[email-masked]>>, "vinod sharma" <[email-masked]<mailto:[email-masked]>>, "Venugopalam Rama" <[email-masked]<mailto:[email-masked]>>, "Sumon Satish" <[email-masked]<mailto:[email-masked]>>, "Sharafuddeen Kulumbil" <[email-masked]<mailto:[email-masked]>>, "SagarNepal" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Subhabrata Mandal" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Kanteeban Singaravelu" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 9, 2020 6:18:10 PM
Subject: RE: Order Delay - 6456730151

@Ksaconloc Ops<mailto:[email-masked]>

Did we dispatch this to Aramex?

If we check the tracking ID generated for this container, it shows AWB is invalid.

Where is this parcel?

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 8, 2020 7:58 AM
To: Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Riyadh Conloc. Outbound <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order Delay - 6456730151

External email sender, please take precaution.
Hi Team,

We are still waiting an update for the delay in order# 6456730151 with tracking ID#45056755424.
Kindly help us to close the case asap.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
To: "Md Abu Talla" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "Riyadh Conloc. Outbound" <[email-masked]<mailto:[email-masked]>>, "Parvez Khan" <[email-masked]<mailto:[email-masked]>>, "Ksaconloc Ops" <[email-masked]<mailto:[email-masked]>>, "Alexander Gomes" <[email-masked]<mailto:[email-masked]>>
Cc: "Vinod Sharma" <[email-masked]<mailto:[email-masked]>>, "venugopalam rama" <[email-masked]<mailto:[email-masked]>>, "Sumon Satish" <[email-masked]<mailto:[email-masked]>>, "Sharafuddeen Kulumbil" <[email-masked]<mailto:[email-masked]>>, "sagar nepa" <[email-masked]<mailto:[email-masked]>>, "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Subhabrata Mandal" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Kanteeban Singaravelu" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 24 February, 2020 19:00:11
Subject: RE: Order Delay - 6456730151

Looping in @Alexander  Gomes<mailto:[email-masked]>

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 19, 2020 6:31 PM
To: Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Riyadh Conloc. Outbound <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>
Cc: Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order Delay - 6456730151

Hi @Parvez Khan<mailto:[email-masked]> @Suvadeep Saha<mailto:[email-masked]>

Below concern escalated with warehouse team on 25th January, but still we are not getting proper response from team. Can you please check with team and close this on priority.

Thanks,

Shababe Quamar

From: Md Abu Talla <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 19, 2020 12:25 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Riyadh Conloc. Outbound <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>
Cc: Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order Delay - 6456730151

Dear Team,

Please check and revert

Thanks,
Abu Talha
Jeddah

From: Apoorv Joshi [mailto:[email-masked]]
Sent: Wednesday, February 19, 2020 3:34 AM
To: Md Abu Talla <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order Delay - 6456730151

External email sender, please take precaution.
Dear Abu,

Kindly help us loop in RYD team. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Md Abu Talla" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Vinod Sharma" <[email-masked]<mailto:[email-masked]>>, "Venugopalam Rama" <[email-masked]<mailto:[email-masked]>>, "Sumon Satish" <[email-masked]<mailto:[email-masked]>>, "Sharafuddeen Kulumbil" <[email-masked]<mailto:[email-masked]>>, "SagarNepal" <[email-masked]<mailto:[email-masked]>>, "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Subhabrata Mandal" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Kanteeban Singaravelu" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 18, 2020 9:55:43 AM
Subject: RE: Order Delay - 6456730151

Dear Aproov,

As per system, below items were dispatched from Riyadh under tracking ids 45056755424. Please check with Riyadh team whether these item handed over to Aramex or not. Aramex system is reflecting Invalid number / data not currently available.

INVOICE_NO
ITEM_ID
ORDER_QTY
UNIT_RETAIL_VALUE
CONCEPT_NAME
BATCH_ID
TO_SHIP_LOCATION
DISPATCH_DATE
COURIER_PARTNER
AWB_NO
6456730151
161740147
1
49
Babyshop
RYD-C-N-N-N-Y-1-13122019-4
2299999
14-Dec-19
ARAMEX
45056755424
6456730151
161775836
1
70
Splash
RYD-C-N-N-N-Y-1-13122019-4
2299999
14-Dec-19
ARAMEX
45056755424
6456730151
161835554
1
39
Babyshop
RYD-C-N-N-N-Y-1-13122019-4
2299999
14-Dec-19
ARAMEX
45056755424

Thanks,
Abu Talha
Jeddah

From: Apoorv Joshi [mailto:[email-masked]]
Sent: Monday, February 17, 2020 10:43 PM
To: Md Abu Talla <[email-masked]<mailto:[email-masked]>>
Cc: Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order Delay - 6456730151

External email sender, please take precaution.
Dear Abu,

Can you please check and advise to which tracking number Aramex items were loaded to? The customer is chasing for the remaining items in this order. The Aramex tracking under which the remaining items are sent is invalid.

Please assist in closing this on priority. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Md Abu Talla" <[email-masked]<mailto:[email-masked]>>
To: "Vinod Sharma" <[email-masked]<mailto:[email-masked]>>, "Venugopalam Rama" <[email-masked]<mailto:[email-masked]>>, "Sumon Satish" <[email-masked]<mailto:[email-masked]>>, "Sharafuddeen Kulumbil" <[email-masked]<mailto:[email-masked]>>, "SagarNepal" <[email-masked]<mailto:[email-masked]>>, "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Subhabrata Mandal" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Kanteeban Singaravelu" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 17, 2020 6:23:43 PM
Subject: RE: Order Delay - 6456730151

Dear Sir,

Subjected order shipped out from Riyadh & Jeddah. Jeddah shipment has been delivered to the customer by LMG on 15-Dec-2019.

AWB
Order
Courier
Shipped at
Status
FP12141000217
6456730151
LMG
Jeddah
Delivered
45056755424
6456730151
Aramex
Riyadh
Invalid number / data not currently available

Thanks,
Abu Talha

From: Vinod Sharma
Sent: Sunday, February 16, 2020 5:21 PM
To: Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Md Abu Talla <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order Delay - 6456730151

@Md Abu Talla<mailto:[email-masked]>- can you pls check, as order is not delivered to customer.

Regards,
Vinod
+966 -564851785
IP-2056

From: Venugopalam Rama <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 16, 2020 5:20 PM
To: Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order Delay - 6456730151

Dear sir,

   Please to be inform to you that below attached invoice is dispatch on 14-Dec-19 from CON LOC.

THANKS
Sagar
Extn:2053

From: Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 16, 2020 5:10 PM
To: Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>>; SagarNepal <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order Delay - 6456730151

Hi All- Please check & update status of order-6456730151

Regards,
Vinod
+966 -564851785
IP-2056

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 16, 2020 2:10 PM
To: Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order Delay - 6456730151

Hi Vinod,

Kindly help us to get this closed, as per Aramex order not received.

Order # 6456730151

Regards
Imran

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 16, 2020 11:51 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Order Delay - 6456730151

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 9 February, 2020 22:54:39
Subject: Re: Late Shipping/ 6456730151

Hi Team

Problem Statement: (Late Shipping)

Order Date : Dec 13, 2019

Order ID: 6456730151
Not Shipped items IDs : 161740147 - 161835554 - 161775836
Consignment : 88887001223220191214
Tracking ID : 45056755424

Issue Description: Customer placed order on Dec 13th  and till now  the items mentioned above have not been shipped yet. as per hybris the status of the consignment mentioned above  is showing Shipped, but as per Aramex the tracking ID has no records.

Assistance Required: Need Urgent Shipping

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the items and refund the customer.

Regards,
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 9 February, 2020 18:59:54
Subject: Late delivery/ 6456730151

Hi team,

Problem Statement:  (Late Shipping)
Order Date : Dec 13, 2019
Order ID: 6456730151
Tracking ID: 45056755424
Assistance Required: Need Urgent Delivery

Issue Description: The customer has placed order on Dec 13 but still it has not been delivered while checking on hybris it shows that it has been shipped from our end but the courier partner informed us that  the existing tracking id has no record.
we have escalated the same to warehouse but got no response.

kindly update us about the same.

Regards,
Asjad

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com