Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 14 Mar 2020 10:48:56 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear team, <br>
<br>
Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
<br>
Best regards .<br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>14/3/2020 1:01 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#503990] - Delivery<br>
 
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<div dir="ltr">ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/503990" rel="noreferrer">#503990</a> </div>

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<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">We can not see any update on the tracking ID: <strong dir="ltr">S000557063409</strong> since 25 Feb. could you please check and arrange a delivery asap.</div>

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<div dir="ltr">Regards,</div>

<div dir="ltr">Fauzan</div>
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<blockquote class="freshdesk_quote">On Thu, 5 Mar at 11:26 PM , Shipa Delivery Support &lt;[email-masked]&gt; wrote:
<div>Dear Team, <br>
<br>
<br>
<br>
<br>
Well noted, we'll arrange accordingly. <br>
<br>
<br>
<br>
<br>
Best Regards,</div>

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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img class="fr-fic fr-dii" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>5/3/2020 2:27 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#503990] - Delivery<br>
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<div dir="ltr">ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/503990" rel="noreferrer">#503990</a> </div>

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<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">Problem Statement: Late Delivery<br>
Order Date : <strong dir="ltr">Feb 23, 2020</strong><br>
Order ID: <strong dir="ltr">6466868945</strong><br>
Tracking ID: <strong dir="ltr">S000557063409</strong><br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on <strong dir="ltr">2/23/20</strong> but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</div>

<div dir="ltr"><strong dir="ltr"><u dir="ltr">Customer contact number:+966555234255</u></strong></div>

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<br>
Regards,<br>
Fauzan</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/503990