Subject: ON_VALIDATION_CANCELLED 9771643653
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 14 Mar 2020 03:46:07 -0700 (MST)

Hi Team, 

Order ID : 9771643653 
Issue Description : customer is claiming that the amount has been deducted and not refunded to his account, We raised the case to payfort to confirm they did not get back to us. 

Please advise. 

Regards 
Shakeeb