Subject: Re: Assistance regarding Shukran points: Case id - 520650
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 14 Mar 2020 02:06:10 -0700 (MST)

Any update on the below request? 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, March 12, 2020 2:53:59 PM 
Subject: Assistance regarding Shukran points: Case id - 520650 

Hi Team, 

We request you to please note that the customer has reported to us that he has booked a ticket from clertrip SKT to Dxb Trip ID 200219676412. Passenger details IJAZ AHMED PNR number is KEIH4J. 

He was supposed to get the 104 Shukran points for booking however he has not received it. 

Case id - 520650 
Customer email id - [email-masked] 
Shukran card number - 1800 0002 3713 7848 

We request you to please let us know if he is going to get the shukran point for the above. 

Thank you for your help. 

Regards, 
Manish