Subject: RE: Process RTS - 6465773468
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manager Cpr4 <[email-masked]>, Aravinth Muthukumar <[email-masked]>, Soni Kumar <[email-masked]>, Qazi Mohammed <[email-masked]>, Anwar Abdullah <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 14 Mar 2020 06:13:47 +0000

@Anwar Abdullah<mailto:[email-masked]> @Qazi Mohammed<mailto:[email-masked]>

Can you please check with the customer if they are able to mark this order as NOT PICKED and process RTS?

From: Apoorv Joshi <[email-masked]>
Sent: Friday, March 13, 2020 1:12 AM
To: Manager Cpr4 <[email-masked]>; Aravinth Muthukumar <[email-masked]>; Soni Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Rehan Khan <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Qazi Mohammed <[email-masked]>
Subject: Process RTS - 6465773468

External email sender, please take precaution.
Dear Manager,

Order number: 6465773468
Store Code: Babyshop - 21041

Kindly mark this not picked and process RTS on priority. This order is already over 14 days since ready for pickup.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 2:49:09 PM
Subject: Order has not been canceled / 6465773468

Hi Team,

The customer has placed his order on Feb 16, 2020 and he did not pick up his order but the order has not been canceled yet.
We've escalated to the store regarding cancel his order but did not receive any response from their side.

Order ID: 6465773468
Tracking ID: 646577346822999991
Ticket number : 466057

Regards
Rehan

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