Subject: Re: Proof of delivery_ 6467802496
From: Prakash Iyangar <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Sat, 14 Mar 2020 06:00:09 +0000

Go Ahead.

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Jessie Caparas <[email-masked]>
Sent: Saturday, March 14, 2020 9:48:04 AM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Prakash Iyangar <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ahmad Daher <[email-masked]>
Subject: RE: Proof of delivery_ 6467802496

@Prakash Iyangar<mailto:[email-masked]>

We’ve been trying to get a proof of delivery from the concern team but we are not getting a reply.

The customer claims that this order has not been delivered.

Order value is SAR 177 and this is the customer’s first order.

Please advise if we can go ahead and refund.

From: Apoorv Joshi <[email-masked]>
Sent: Friday, March 13, 2020 12:11 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ahmad Daher <[email-masked]>
Subject: Re: Proof of delivery_ 6467802496

External email sender, please take precaution.

Hi Team,

Kindly assist in closing the below case. Not getting any response from LMG on this.

Thank you for your help!

Regards,

Apoorv

________________________________

From:"Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 9, 2020 11:15:44 PM
Subject: Re: Proof of delivery_ 6467802496

Hi Team,

Kindly assist regarding the following concern.

Regards

Shakeeb

________________________________

From:"Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 9 March, 2020 22:58:32
Subject: Proof of delivery_ 6467802496

Ticket 500820

Hi Team,

Problem Statement – Proof of delivery

Tracking No: FP03011000707

Order ID – 6467802496

Assistance Required –Please provide us with proof of delivery as customer claims that he did not receive the shipment

Regards,

Ahmad

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