Subject: RE: Order Delay - 6463608857
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Mar 2020 22:33:07 -0700 (PDT)

Dear team,

Kindly note that the order has been sent out for delivery today. We were unable to reach the customer due to an invalid number.

We will do our best to have the order delivered ASAP.

Best regards

Lubna Shehadeh

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 14/3/2020 3:19 AM GMT+04:00

To: [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Order Delay - 6463608857

Hi Team,

AWB: S000498564351

Kindly advise why is there no delivery attempt made since Feb 4, 2020 on this tracking. Please also mention the reason why is this not getting delivered in over a month. Our delivery time frame is 3-5 business days, this has extended that by a far amount of days.

Please advise on urgent basis.

Regards,

Apoorv

From: "Asjad Hussain" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>

Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>

Sent: Friday, March 13, 2020 8:54:16 PM

Subject: late delivery/6463608857

Hi team,

Problem Statement:  (Late Delivery)

Order Date :Feb 2, 2020

Order ID: 6463608857

Tracking ID: S000498564351

Assistance Required: Need Urgent Delivery

Contact number: 0555518910

Issue Description: The order was shipped from our side on 3-Feb-20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,

Asjad