Subject: RE: Sadad Issue 497904
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohammed Athar <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Haedar Mohammad <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 14 Mar 2020 05:14:03 +0000

@Mohammed Athar<mailto:[email-masked]>

Please check and confirm if amount captured in Landmark’s Account.

No Order ID
The Amount: SAR 216
Date : Feb.24, 2020
Transaction ID: P1000000000004604881

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, March 13, 2020 4:10 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Haedar Mohammad <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Sadad Issue 497904

External email sender, please take precaution.
Hi Team,

Ticket ID : 497904
Transaction ID : P1000000000004604881
Issue description : Customer is claiming that he placed an order and cancelled it on 24th of Feb for 216 SAR, as per him the amount has been deducted and there is no order NO.
Assistance required : Please check on the case and advise.

Regards
Shakeeb
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