Subject: RE: Late pick up 8370270642
From: Yousef Nahhas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, KWI.CustomerSupport <[email-masked]>, DXB Customer Support <[email-masked]>, DXB OPS <[email-masked]>, DXB Accounts <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammad Musaed <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 14 Mar 2020 05:12:13 +0000

Dear Valued Customer,

We do apologize for the delay in replying.

Kindly note that our team in Kuwait will respond to your concern soon.

Thank you for understanding.

For any further assistance, Kindly don’t hesitate to contact us.

Best Regards,
Yousef Nahhas
Customer Support Executive ( UAE )
Tel.   +97147018600.

[Description: cid:C4F13C96-5839-4B2D-9B29-FA37425157BB]

From: Apoorv Joshi [mailto:[email-masked]]
Sent: Thursday, March 12, 2020 8:30 PM
To: KWI.CustomerSupport <[email-masked]>; DXB Customer Support <[email-masked]>; DXB OPS <[email-masked]>; DXB Accounts <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Mohammad Musaed <[email-masked]>; escalations dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Late pick up 8370270642

Hi Team,

Kindly assist on the below case on priority. We are not receiving any response on the same.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "KWI CustomerSupport" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 8, 2020 11:21:00 PM
Subject: Re: Late pick up 8370270642

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 8 March, 2020 14:46:05
Subject: Late pick up 8370270642

Hi Team,
Ticke id  493247

Subject : Late pick up Please Revert.

Problem Statement – Late pick up
Order No :8370270642
Tracking ID -KWI2020/5489
Assistance Required – Need an urgent pick up (We can see that the return request was placed on 2/17/20 . and there is no update on it still showing (shipment information received). Please update us about the delay in pick up and arrange a pick up as soon as possible).

Warm Regard,
Support Team.