Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Fri, 13 Mar 2020 21:04:33 -0700 (MST)

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<[email-masked]>: connect to landmark.com[165.160.13.20]:25:
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Subject: Re: need return /// RP0219000313
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], Ashish Karini <[email-masked]>
Cc: Shivani Rani <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 8 Mar 2020 20:46:04 -0700 (MST)

Hi Team, 

Kindly assist us on below concern. 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 8 March, 2020 15:24:39 
Subject: need return /// RP0219000313 

Hi Team, 

Ticket number: 496569 
Order Date : Feb 15, 2020 
Order ID: 9770304209 
Tracking ID: RP0219000313 
Assistance Required: Need urgent return 

Issue Description: The customer already return the item to the courier team and as per the tracking it is showing out for delivery since 23 Feb, 2020. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise as customer waiting for the refund. 

Thank you for your help! 

Regards, 
Shivani