Subject: Box Requirement - 9771860371, 9771409758
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shivani Rani <[email-masked]>
Date: Fri, 13 Mar 2020 16:21:06 -0700 (MST)

Hi Team, 

Kindly advise on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, March 13, 2020 8:35:46 PM 
Subject: Need 2 boxes 

Hi Team, 

Ticket number: 508851 
Order Date: Mar 3, 2020 
Order ID: 9771860371 and 9771409758 
Assistance Required: Need 2 boxes 

Issue Description: Customer reported that she purchase 10 items but the items delivered in 1 box only and now she wants 2 big boxes to store the items. 
​ 
She already visited the store to check the boxes but the store did not sell this item, so there is no box available. 
​ 
We request you to please arrange the boxes for the customer as she is chasing us. 
​ 
Thank you for your help! 

Regards, 
Shivani