Subject: Order Delay - 6463608857
From: Apoorv Joshi <[email-masked]>
To: support <[email-masked]>, aessam <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Asjad Hussain <[email-masked]>
Date: Fri, 13 Mar 2020 16:19:11 -0700 (MST)

Hi Team, 

AWB: S000498564351 

Kindly advise why is there no delivery attempt made since Feb 4, 2020 on this tracking. Please also mention the reason why is this not getting delivered in over a month. Our delivery time frame is 3-5 business days, this has extended that by a far amount of days. 

Please advise on urgent basis. 

Regards, 
Apoorv 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, March 13, 2020 8:54:16 PM 
Subject: late delivery/6463608857 

Hi team, 

Problem Statement: (Late Delivery) 
Order Date :Feb 2, 2020 
Order ID: 6463608857 
Tracking ID: S000498564351 
Assistance Required: Need Urgent Delivery 
Contact number: 0555518910 

Issue Description: The order was shipped from our side on 3-Feb-20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Asjad