Subject: Re: damaged piece received
From: Ezzaldeen Mahyoub <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 13 Mar 2020 01:34:18 -0700 (MST)

it is been more than 15 days and the issue is still not solved 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ezzaldeen Mahyoub" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, February 27, 2020 11:19:07 PM 
Subject: Re: damaged piece received 

the team is following up on the issue on the same ticket, the concept head has been looped into the ticket, wait for advise 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 27 February, 2020 14:27:36 
Subject: damaged piece received 

Hi Team , 

With reference order number : 6463165198 Order date : Jan 30, 2020 Customer have recieved WWD item : 162180627 - - Geoby Stroller with Canopy 

Customer is complaining that has received damaged piece (Air pump ) which comes along with stroller so kindly check and advise us . 

Regards 
Ezzaldeen